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**Stay Healthy, Stay Happy!**
:syringe: Flu Shots & COVID Now Available :syringe:
*Schedule Online Today!*

Location & Hours

Office Location

Our office is conveniently located near the intersection of FM 1826 and Highway 290 West, in the Seton Southwest Hospital complex. There is plenty of FREE parking.  We are on the 2nd floor of Medical Plaza ONE which is the building closest to FM 1826. When you exit the elevator, we are immediately to the left AND right of the elevators in suites 220 and 240.

Office Location:  
7900 FM 1826, Building 2, Suite 202
Austin, TX 78737
Phone: (512) 288-9669
Fax: (512) 498-0317

Normal Office Hours:

Monday – Friday 8 am – 5 pm
Closed for lunch from 12PM-1PM

Extended Hours:
Monday – Friday: 5 pm – 8 pm
Learn More about Extended Hours

Saturday: 8 am – 12 pm
Learn More about Saturday Hours

After Hours Care:
Our physicians are available for your urgent phone calls after the office closes 365 days per year.  If the office is closed, a $20 fee may be charged, depending on the circumstance. Please call our normal phone number (512) 288-9669 and you will be forwarded to the appropriate after-hours service. IF YOU NEED EMERGENCY CARE, PLEASE CALL 911 RATHER THAN CALLING OUR PHYSICIANS AND WAITING FOR A CALL BACK.
View the After Hours FAQ

Patient Portal/E-mail Correspondence

HIPAA-compliant, non-urgent messages may be sent to your provider through our patient portal.   If your question or concern is urgent or you need a quick answer, please call us and let us know your concern rather than leaving a message on the portal.  Messages from the portal will be answered as soon as possible, but might be delayed if your physician is at a conference or on vacation.

We strongly recommend that you enroll in our patient portal. It is a powerful tool to communicate with your doctor, receive lab results, and print vaccine records on-demand. The portal is HIPAA-compliant, meaning it is encrypted and safe for communication about personal health information (PHI). Email, text, and social media are clearly not. Even more convenient, though, is your ability to make an appointment on the spot, request future well check appointments, and get reminders of upcoming appointments.

Visit the Patient Portal

Social Media

We have a social media pages (Facebook & Instagram) that help communicate quickly and can be pretty fun.  You are welcome to post your child’s photographs or check-in as you like.  We do not post anything personal about you on our pages unless we have your permission.  Our physicians may have private accounts with various social media platforms.   As convenient as it may seem, it is not an appropriate way to communicate between patient & physician.  Physicians are discouraged from becoming “friends” with patients via social media unless they are otherwise friends or neighbors, so please do not take it personally if your physician declines a friend invitation.  This is a complex, evolving question, but generally it is discouraged to maintain as much objectivity between patient and physician as possible.  Text messaging is also strongly discouraged as it is not encrypted or otherwise protected; your privacy is extremely important to us.

Meet Our Physicians

Every second Tuesday of the month, new and expectant parents are invited to Southwest Pediatric Associates Meet the Pediatrician event! Our virtual Meet the Pedi is an excellent opportunity for you and your family to get to know our practice and care providers. During this event, we provide an overview of our clinic, services and the opportunity to learn more about the individual providers philosophy in caring for your infants, children and teens. We end each webinar with a Q&A session so you can ask any questions related to bringing home a newborn or any questions about our practice. Register on our events page on our main menu!

Anything Else We Missed?

Please give us a call at (512) 288-9669 if you have a question that we have failed to answer.

After Hours Care

Our providers are available to you 24 hrs a day, 7 days a week, and 365 days per year. Our goal is to make sure you can access the best advice from your care team any time, rather than resorting to an urgent care or ER visit, or seeking a telemedicine visit with a random provider. IF YOU NEED EMERGENCY CARE, PLEASE CALL 911 RATHER THAN CALLING OUR PHYSICIANS AND WAITING FOR A CALL BACK.

Frequently Asked Questions:

FOR TRUE EMERGENCIES, PLEASE CALL 911
You can notify us after-the-fact, but please do not delay emergency care to call us.

FOR POISONINGS/INGESTIONS, PLEASE CALL 1-800-POISON-1
Again, notify us after-the-fact so we can help you in follow-up, but please call Poison Control FIRST.

Extended Hours

A Southwest Pediatrics provider is available in person every weekday until 8 pm and on Saturday from 8-noon. We also offer extended in-person appointments through our Convenient Care clinic on Saturday from 12pm-8pm and Sunday from 10am-6pm. These appointments are for urgent concerns (fever, minor injuries, acute illnesses, and sports physicals). Appointments are available to schedule online or by phone. We are screening all sick children via phone and bringing them in as appropriate. During extended hours we do not give vaccinations or perform well child care. We do not care for children with chronic conditions or behavioral issues, which are always best managed by your regular pediatrician.

Saturday Clinic

Saturday Morning Clinic is available for urgent concerns as well.  We ask that you use these appointments for acute illnesses only, and not for behavioral or chronic concerns.  Sign up for appointments via our patient portal any time after midnight Saturday morning, or walk in and wait for the next available slot.  Up to 20 children are seen on Saturday mornings, so booking your appointment via our portal is the best way to guarantee an appointment.

How to Call After Hours

If you need medical advice during typical work days, one of our physicians will return your call until 10 pm.  A call service will take down your information and page the physician on call.  You should have a returned call within 30 minutes.  After 10 pm, calls are sent to Night Nurse, where a Pediatric RN will take your call.  These nurses follow protocols we have approved, but will call us if they aren’t sure what to advise.  On weekends and holidays, the on-call physician will be paged from 8 am – 10 pm.  Night Nurse will take over after 10 pm as usual.  All after-hours calls are subject to $20 fee.  The fee is intended to cover our costs, but not discourage you from calling if you are concerned about a sick child.  We welcome and expect your call if you are concerned.

When do I call?

It is most important to answer this question for yourself. What might seem minor to a pediatrician can feel very much like an emergency to a parent. We certainly understand this. If you are very concerned about your child, or will not be able to rest comfortably without getting some additional advice, we expect you to call. Here are some guidelines that might help you decide if you need to call after-hours or if you can wait until morning.

Please call us after-hours if:

  • You feel uncomfortable with your child’s condition and do not feel it can wait until the next day
  • Your infant (< 3months of age) has a fever greater than 100.4 (rectally). This is considered a life-threatening emergency.
  • There has been a serious accident or emergency
  • Severe breathing difficulties (working hard to breathe, severe chest pain, persistent wheezing, pale skin)
  • Sharp abdominal pain lasting more than 2 hrs
  • Bleeding that you cannot stop
  • Vomiting that seems persistent or if there are signs of dehydration (decreased urine output, listlessness, intolerance to sips of clear fluid after a short period of tummy rest, approximately 2-4 hrs)
  • You think your child needs to be seen in an Emergency Room or Urgent Care, but aren’t sure what the best choice would be.  We would be very happy to help you make that decision.   Please note: for all infants under 4-6 months of age, or any child who will need to be admitted overnight to the hospital, we will refer you to Dell Children’s Hospital.